Privacy Policy – bg77 Data Protection

This Privacy Policy ("Policy") is issued by bg77 ("bg77," "we," "us," or "our") and applies to all personal data collected from individuals ("you," "Player," or "User") who access or use the bg77 online gaming platform, website, mobile applications, and related services (collectively, the "Platform").

bg77 is committed to protecting the privacy and personal data of all Filipino players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission of the Philippines.

By registering an account, making a deposit, or otherwise using the bg77 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the bg77 Platform immediately.

bg77 collects personal data from you in several ways: directly when you register or interact with the Platform, automatically through your use of the Platform, and from third parties such as payment processors and identity verification providers.

bg77 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, information related to responsible gaming self-exclusion requests).

bg77 uses your personal data for the following purposes:

• Account Management: To create, verify, and manage your bg77 player account, including processing your registration and conducting KYC verification as required by applicable regulations.
• Service Delivery: To provide access to bg77's games, process deposits and withdrawals, and deliver the full range of Platform features to you.
• Legal Compliance: To comply with anti-money laundering (AML) obligations, age verification requirements, and other applicable Philippine laws and gaming regulations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the bg77 Platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance related to your bg77 account.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling and to administer self-exclusion and deposit limit requests in accordance with bg77's Responsible Gaming Policy.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about bg77, where you have provided your consent to receive such communications. You may opt out at any time.
• Platform Improvement: To analyse usage patterns and technical data to improve the performance, security, and user experience of the bg77 Platform.

bg77 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and bg77 (i.e., to provide the gaming services you have registered for).
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, gaming licensing requirements, and tax obligations.
• Legitimate Interests: Processing is necessary for bg77's legitimate interests in preventing fraud, ensuring Platform security, and improving our services, provided these interests are not overridden by your privacy rights.
• Consent: For marketing communications and certain non-essential cookies, bg77 relies on your freely given, specific, and informed consent, which you may withdraw at any time.

bg77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. bg77 may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• KYC and Identity Verification Providers: Third-party services engaged by bg77 to verify your identity and age in compliance with regulatory requirements.
• Regulatory Authorities: Philippine government agencies, including PAGCOR and the Anti-Money Laundering Council (AMLC), where disclosure is required by law or court order.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and technical support providers engaged by bg77 to operate and secure the Platform, all of whom are bound by confidentiality obligations.
• Professional Advisers: Lawyers, auditors, and accountants engaged by bg77, subject to professional confidentiality obligations.

Any third party with whom bg77 shares your personal data is required to handle it in accordance with applicable data protection laws and bg77's data processing standards.

bg77 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, and analyse usage patterns. The types of cookies used by bg77 include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance Cookies: Used to collect anonymised data about how players use the bg77 Platform, helping us identify and fix technical issues and improve performance.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to personalise your bg77 experience.
• Marketing Cookies: Used, with your consent, to deliver relevant promotional content and measure the effectiveness of bg77's marketing campaigns.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bg77 Platform.

bg77 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the bg77 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls ensuring that only authorised bg77 personnel can access personal data, on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments of the bg77 Platform.
• Incident response procedures to detect, report, and address any personal data breaches in accordance with the Data Privacy Act of 2012.

bg77 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, as required by AML regulations.
• Financial transaction records are retained for a minimum of five (5) years in accordance with Philippine tax and AML requirements.
• Customer support communications are retained for three (3) years following the resolution of the relevant matter.
• Marketing consent records are retained for as long as you remain subscribed to bg77 marketing communications, plus a reasonable period thereafter for compliance purposes.

Upon expiry of the applicable retention period, bg77 will securely delete or anonymise your personal data in accordance with its data disposal procedures.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bg77:

• Right to be Informed: You have the right to be informed of how your personal data is collected, used, and processed by bg77, which is the primary purpose of this Policy.
• Right to Access: You have the right to request a copy of the personal data bg77 holds about you, including information on how it is being processed.
• Right to Correction: You have the right to request that bg77 correct any inaccurate or incomplete personal data held about you.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to bg77's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to bg77's overriding legal or regulatory obligations.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: If you believe bg77 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, please contact bg77's Data Protection Officer using the contact details provided in Section 13 of this Policy. bg77 will respond to all verified data subject requests within thirty (30) days of receipt.

The bg77 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. bg77 does not knowingly collect personal data from individuals under the age of 21.

If bg77 becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be suspended immediately, all associated data will be reviewed, and any winnings accrued during the period of underage use will be forfeited. The personal data of the underage individual will be deleted as soon as practicable, subject to any legal obligations to retain records of the incident.

If you are a parent or guardian and believe that your child has registered on the bg77 Platform, please contact bg77 support immediately so that appropriate action can be taken.

bg77 primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines, for example where bg77 uses cloud infrastructure or technology service providers with servers located abroad.

Where such transfers occur, bg77 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual data processing agreements incorporating standard data protection clauses approved by the National Privacy Commission.

bg77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes to this Policy are material, bg77 will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the bg77 Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.

bg77 encourages you to review this Policy periodically to stay informed about how we are protecting your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or bg77's handling of your personal data, please contact our Data Protection Officer. bg77 is committed to addressing all privacy-related enquiries promptly and transparently.

Email: [email protected]

bg77 aims to acknowledge all data privacy enquiries within 72 hours and to provide a full response within thirty (30) days. For urgent account security matters, please use the live chat feature available on the bg77 Platform.

You also have the right to escalate any unresolved privacy concerns to the National Privacy Commission of the Philippines at any time.